Last updated: May 29, 2026
1. What We Collect
We believe in collecting as little data as possible. Here is the only information we may gather:
- Optional parent email address — if a parent chooses to create an account or subscribe. This is never required to use the app.
- Anonymous usage stats — such as how long the app is open and which games are played. This data cannot identify your child.
- App preferences — like audio volume or selected character, stored only on your device.
2. What We Do NOT Collect
Your child’s privacy is our priority. We never collect:
- Child’s real name, nickname, or any personal identifiers
- Photos, videos, or voice recordings
- Precise location or geolocation data
- Third-party advertising or tracking cookies
- Contact lists or social media accounts
- School information or home address
3. How We Use Data
Any data we hold is used only for:
- Managing subscriptions and billing (parent email only)
- Improving the app experience through anonymous analytics
- Remembering in-app preferences on your device
- Responding to parent support requests
We do not sell, rent, or share your data with advertisers or data brokers.
4. How We Keep Data Safe
We use industry-standard security measures to protect your information:
- All data is encrypted in transit using HTTPS/TLS.
- Parent emails are stored on secure servers with access limited to essential staff.
- Anonymous analytics contain no personally identifiable information.
- We regularly review our security practices.
5. Parents’ Rights — Deleting Data
You have the right to delete your data at any time. To request deletion of all information associated with your account or device:
Email us at
[email protected]Include your email address used in the app. We will confirm deletion within 48 hours.
You can also clear local app data at any time through your browser or device settings.
6. COPPA Compliance (United States)
MyTjommie complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we learn that we have collected personal information from a child under 13 without proper consent, we will delete that information immediately.
Parents: if you believe your child has provided personal information without your consent, please contact us right away at [email protected].
7. POPIA Compliance (South Africa)
MyTjommie adheres to South Africa’s Protection of Personal Information Act (POPIA). We process personal information lawfully, with transparency, and only for the purposes disclosed in this policy. As the responsible party, we ensure:
- Minimality: We only collect what is necessary.
- Lawful processing: Data is handled with consent or another lawful basis.
- Security safeguards: Appropriate technical and organizational measures protect your data.
- Your rights: You may access, correct, or delete your personal information by contacting us.
8. Third-Party Services
We do not use third-party advertising networks or social media trackers within the app. If we ever use analytics or hosting services, we choose providers that also comply with COPPA and POPIA, and we ensure data is anonymized wherever possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify parents via the email address on file. The latest version will always be available at this page with the updated date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle data, please reach out:
We typically respond within 24–48 hours.